FAQs

How do I order from The Luxe Insert?

You can shop with The Luxe Insert in two ways:

  • Filter for your insert by brand then model. Choose your desired colour and size. Voila… it is as easy as that!
  • If we do not list your your specific handbag – do not worry. Please head over to our ‘Bespoke Creation’ page. Fill in the details, including:
    • Your contact details
    • Brand / model of your bag;
    • Choice of colour from our selection;
    • Measurements of the interior of your bag.
  • If you need any assistance at all, please feel free to reach out and we will assist you through the process.

    How to measure the interior for your insert?

    All we need to know is the height, length and width of the inside of the bag. Please be certain about the measurements that you are providing as we do not offer refunds on any Bespoke Creations.

    How much does a 'Bespoke Creation' cost?

    We charge according to the size of the bag:

    • Small sized bag inserts are charged between AED 250 - AED 300,
    • Medium sized bag inserts are charged between AED 350 - AED 400,
    • Large sized bag inserts are charged between AED 500 - AED 550.

    What type of material does The Luxe Insert use? 

    Every item is made from premium, durable, high-grade quality 2MM felt. It is fluorine free, water repellent, lightweight and non-toxic with an anti-pilling finish.

    How do I care for my Luxe Insert?

    All products are coated with an anti-bacterial property before they are packaged and sent to our customers. We recommend that you only spot clean the surface with water as required using a micro-fibered, non-abrasive material. If you reside in an environment of high humidity, we recommend that you replace your insert every few years.

    Where is the Luxe Insert based?

    The Luxe Insert proudly originates from the stylish and glamorous city of Dubai, UAE.

    How does delivery works?

    As our inserts are bespoke items, each is custom made based on your requirements. Once an order has been placed, we seek to deliver your insert within 7-10 working days. You will receive a confirmation email from us with information regarding delivery of your order. Please note that there may be circumstances that will increase the time frame.

    Please feel free to contact us on contact@theluxeinsert.com if you have any questions about your order.